Your boots are an investment for your feet - and to keep them in good shape and retain their original fit, proper repair work is essential. Drew's repair technicians treat each pair like it's their own, so you can be assured your boots will be returned in the best possible condition.

The Drew's Difference is Repair Work at Its Best! Here's Why...

Drew's will repair all makes and models of boots, work boots, western boots, pac boots and shoes, and care is taken to assure the best possible work is done. But, especially in regard to the handmade boots sold at Drew's, is proper repair crucial. Quality handmade boots like Whites, Hathorn, Nicks, Drew's and others need specialized attention. Here's why:

  1. At Drew's, boots are repaired and resoled on the original lasts that they were manufactured on. This restores the original shape of the arch and shank which is critical to the fit and comfort of the boot.
  2. Heel settings and balance of high arch boots is imperative. Heel bases need to be set correctly so pronation or supination is minimized. Ball and heel of boot is balanced for level walking.
  3. We use machinery that restitches vibram lug soles to boots so they meet Whites factory specs. This is important to avoid sole delamination.
  4. Drew's repair technicians are careful to preserve the hand sewing and welting when resoling boots. Also, careful attentions is given to insole condition and other factors which may determine if your boots need a factory rebuild. We will advise you accordingly.

Ship All Repairs To:
Drew's Boot's
2642 Roosevelt Blvd
Eugene, Oregon 97402

What is included in the repair of my boots and how much does it cost?

Drew's Boot Overhaul Special

(For Work Boots, Firefighting Boots and Packers) Work Includes:

  • New soles and heels
  • Re-stitch all bad seams
  • New false tongues and laces
  • New sock liners
  • Replace any worn hooks or eyes
  • Cleaning and oiling
  • Reblocking
  • $140 plus shipping

Western Boot Repair

Work Includes:

  • Full soles and heels (leather or composition)
  • Dye bases and sole edges
  • Re-Stitch any bad seams
  • New sock liners
  • Polish or oil
  • Starting at $140 plus shipping

Specialty Work

Drew's repair technicians can off set heels to help correct supination or pronation. Lifts or rockers can be added as needed. Rawhide counters can be added to western boots as well as saddle vamps. Spur shelfs can be added and heel heights can be changed on western boots. Ask a Drew's repair technician about your sole options.

Repair Materials

Drew's uses only the best grade repair materaials available. Original materials are used when possible to restore your boots to like new condition. Leather soles used for repair are superior to original soles and will wear longer with greater moisture resistance. Oil tan or dry tan soles are available.

If you have any questions about the repair of your boots please call a Drew's repair shop technician. We will be happy to help. 1-800-722-0393 or e-mail us:

Drew's is not responsible for boots lost, damaged by fire, or left for more than 60 days.

Boot Rebuilding

One advantage of handmade boots is the fact that they are completely rebuildable. This is a different service that the boot overhaul referred to previously. All Whites boots, Drew's boots and Nick's boots can be completely rebuilt to brand new condition by using the old uppers to build a new pair. When the insoles of your boots begin to crack, crystallize and rot because of extended wear, they need to be rebuilt. Resoling only is not an option when the insoles are destroyed. Sometimes this is not evident until the boot is torn down by our technicians and then we will advise you that your boots need a factory rebuild and get the work done for you.

Factory Rebuild Includes:

  • New insoles
  • New midsoles
  • New shanks (arches)
  • New vamps (toe piece of leather)
  • New out soles
  • New counters (heel piece of leather)

Plus replacing worn hooks or eyes, restitching any bad seams, oiling and cleaning boots. Your boots will be like new except for the original uppers at substantially less than a new pair. Call for price quotes on rebuild costs or e-mail us:

Pac Boot Rebuilding

Drew's can get your pac boots back into like new condition by replacing your worn bottoms with new ones. Drew's can rebuild all White's Pacs and most other brands as well depending on the size and condition of leather uppers. This is a great way to extend the life of your pacs. Repair work includes new rubber bottoms (entire foot), new laces and false tounges. New liners or insoles are extra.

$105 plus shipping
for most boots

Pac boot liners can wear out or you may just want extra liners to be able to trade off with the liners in the boots. This way you always have a dry pair to start the day with. Wool felt liners are available in 14" heights and Thinsulate liners in 10" or 13" heights. Call or e-mail to see which liners you need for your boots. Wool felt insoles can be placd in your pacs to reduce the width for a snugger fit as well as to add warmth.

Replacement liners for pacs

  • 14" Wool Felt Liners $29.95
  • 13" Thinsulate Liners $39.95
  • 10" Thinsulate Liners $37.95
  • Wool Felt Insoles $10.00

So What do you do from here? Please mail your boots to our address provided and be sure to include all of your contact information. We do require a deposit on all repair work. A minimum of $50 for our work boots and western boots is required while a minimum of $100 is required on all rebuilds. We will contact you once we receive your footwear for a deposit. Drew's is not responsible for any laces or inserts that are mailed in with footwear. Please take out anything you would like to keep for future wear.

Ship All Repairs To:
Drew's Boot's
2642 Roosevelt Blvd
Eugene, Oregon 97402